
GTE
-
Florida
Wholesale Non-recurring
Cost
Study
Ordering
Unbundled Loop Exchange Basic Order Processing
-
Work Sampling Results
Ln Description
Direct Total Activity Minutes per
Source Observations Minutes
Minutes
Volume Order Destination
A=Note
1
B=A*15
C=B*(l+Ln 821)
D=Note
1
E=C/D
Unbundled Loop Order Processing
Exchange
14 Meetings
15 Telephone Inquiry
16
Job
Aids
17
Coaching
18 Pending Order Inqry/Review
19 Break Time
20 Total
Indirect Hours
21 Indirect Percent
Sum
Lns (14..19)
Ln 21
/
Ln
13
76.85%
22
48
17
43
9
27
166 2,490
Note
1:
Source is the Work Sampling study conducted at the Durham, NC NOMC.
GTE
Confidential AULS2
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